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Go to your dialer link and login. Login to the dialer by clicking the orange button on the top right "Login to Dialer". Select your campaign and click the "Submit" button. When your browser prompts you to allow it to use the mic, click "...

Maximizing the efficiency and productivity of agents in a dialer system like Callways Dialer involves understanding not only the different statuses but also the optimal times for each status. Knowing when agents should ideally be in each status helps improve c...

In the Callways Dialer system, agents operate in various statuses throughout their shift. Each status reflects the agent’s current activity or availability, which is crucial for both monitoring performance and managing workflow. Below is an explanation of each...

We are glad to present the new Callways Agents App Supported Operating systems: Windows 7; Windows 8; Windows 10; Windows 11 MacOS Linux Features: Automatic Updates CRM & Dialer in one Window View With size Swapper Inactivity Detection & Logout ...

🔵 Error: Re-engagement window expired (131047) Message: "Message failed to send because more than 24 hours have passed since the customer last replied to this number" 🟢 Why it happens: You are trying to send a free-form text or media message, but the cus...